Can I cancel my SunShift subscription at any time?
We strive for flexibility and customer satisfaction, so you can cancel your SunShift subscription at any time.
However, to avoid disruptions in service and support, we recommend discussing your needs with our team before cancellation.
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What happens to my data if I cancel my subscription?
Should you decide to cancel your subscription, your data remains yours. We provide a grace period of one month for you to download any data you need. Post-cancellation, we ensure your data is securely deleted from our systems in compliance with ...
Does SunShift offer a trial period for the subscription service?
Currently, SunShift does not offer a trial period for the subscription service due to the hardware installation requirement. However, we provide are available via phone and email if you want to ask any questions or discuss the solution.
What is included in the SunShift pricing?
SunShift’s pricing model includes a one-time fee for the hardware required and a monthly subscription fee that covers access to the SunShift platform, dedicated customer support, and ongoing system optimisation features.
Are there any hidden fees in the SunShift pricing model?
Transparency is a cornerstone of our service. The pricing for SunShift is upfront about the one-time hardware fee and the ongoing subscription charges. There are no hidden fees; taxes and any potential shipping costs for the hardware will be clearly ...
Why is there a subscription fee?
SunShift charges a monthly fee to provide continuous and high-quality service that ensures your solar system operates at its best. Here are the key reasons for the monthly fee: 1. Ongoing Software Updates and Enhancements: Regular updates to the ...