Does SunShift offer a trial period for the subscription service?
Currently, SunShift does not offer a trial period for the subscription service due to the hardware installation requirement.
However, we provide are available via phone and email if you want to ask any questions or discuss the solution.
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Can I cancel my SunShift subscription at any time?
We strive for flexibility and customer satisfaction, so you can cancel your SunShift subscription at any time. However, to avoid disruptions in service and support, we recommend discussing your needs with our team before cancellation.
What warranty does SunShift offer?
SunShift comes with a 1 year limited warranty that covers manufacturing defects and system malfunctions as deatiled in the Terms of Use located here: https://www.sunshift.co.za/terms-of-use. This warranty ensures that your system is protected and can ...
What is the payback period for investing in SunShift?
The payback period for investing in SunShift varies depending on factors such as your current energy consumption, local grid electricity costs, and the size of your solar system. We recommend our savings calculator that takes into account all many of ...
What happens to my data if I cancel my subscription?
Should you decide to cancel your subscription, your data remains yours. We provide a grace period of one month for you to download any data you need. Post-cancellation, we ensure your data is securely deleted from our systems in compliance with ...
What kind of support does SunShift offer to customers?
SunShift offers comprehensive customer support that includes troubleshooting, maintenance advice, and upgrade recommendations. Our support team is available through multiple channels—phone (012 665 1122), email (helpdesk@sunshift.co.za), and live ...