Is there an advantage to paying the subscription annually?
Yes, customers who opt for annual subscription payments benefit from a discount. This option provides both savings and convenience for users committed to optimizing their solar energy usage over the long term.
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Can I cancel my SunShift subscription at any time?
We strive for flexibility and customer satisfaction, so you can cancel your SunShift subscription at any time. However, to avoid disruptions in service and support, we recommend discussing your needs with our team before cancellation.
Does SunShift offer a trial period for the subscription service?
Currently, SunShift does not offer a trial period for the subscription service due to the hardware installation requirement. However, we provide are available via phone and email if you want to ask any questions or discuss the solution.
What happens to my data if I cancel my subscription?
Should you decide to cancel your subscription, your data remains yours. We provide a grace period of one month for you to download any data you need. Post-cancellation, we ensure your data is securely deleted from our systems in compliance with ...
Why is there a subscription fee?
SunShift charges a monthly fee to provide continuous and high-quality service that ensures your solar system operates at its best. Here are the key reasons for the monthly fee: 1. Ongoing Software Updates and Enhancements: Regular updates to the ...
What is included in the SunShift pricing?
SunShift’s pricing model includes a one-time fee for the hardware required and a monthly subscription fee that covers access to the SunShift platform, dedicated customer support, and ongoing system optimisation features.