What happens to my data if I cancel my subscription?
Should you decide to cancel your subscription, your data remains yours. We provide a grace period of one month for you to download any data you need. Post-cancellation, we ensure your data is securely deleted from our systems in compliance with privacy laws.
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Can I cancel my SunShift subscription at any time?
We strive for flexibility and customer satisfaction, so you can cancel your SunShift subscription at any time. However, to avoid disruptions in service and support, we recommend discussing your needs with our team before cancellation.
Why is there a subscription fee?
We aim to maintain stable pricing for our subscription services. Any potential future changes would be communicated well in advance and would reflect enhancements to the SunShift platform that add further value to your solar energy management.
Why is there a subscription fee?
SunShift charges a monthly fee to provide continuous and high-quality service that ensures your solar system operates at its best. Here are the key reasons for the monthly fee: 1. Ongoing Software Updates and Enhancements: Regular updates to the ...
How secure is the data that SunShift collects?
SunShift takes data security seriously and employs industry-standard encryption protocols to protect your information. All data is securely stored and transmitted to prevent unauthorized access. SunShift regularly updates its security systems to ...
Is there an advantage to paying the subscription annually?
Yes, customers who opt for annual subscription payments benefit from a discount, receiving two months free compared to monthly payments. This option provides both savings and convenience for users committed to optimizing their solar energy usage over ...