What kind of support does SunShift offer to customers?
SunShift offers comprehensive customer support that includes troubleshooting, maintenance advice, and upgrade recommendations. Our support team is available through multiple channels—phone, email, and live chat—to ensure you can get help whenever you need it. Additionally, we provide a wealth of online resources, such as FAQs and how-to guides, to assist you in any way we can.
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What warranty does SunShift offer?
SunShift comes with a warranty that covers manufacturing defects and system malfunctions for a specified period. This warranty ensures that your system is protected and can be repaired or replaced if issues arise due to product defects. Our customer ...
Does SunShift offer a trial period for the subscription service?
Currently, SunShift does not offer a trial period for the subscription service due to the hardware installation requirement. However, we provide detailed consultations to ensure SunShift aligns with your needs before you commit. Book Now.
Does SunShift Affect My Battery or Inverter Warranty?
No, SunShift does not affect the warranty of your battery or inverter. We ensure this by verifying compatibility with inverter brands before we offer support for any specific inverter model. We specifically communicate through the inverter to control ...
Is SunShift easy to install?
SunShift is designed to be user-friendly and straightforward to install. There is no need for your solar installer to be involved as the system is plug-and-play. Your SunShift is delivered with a quick start guide and we are available for telephonic ...
What is included in the SunShift pricing?
SunShift’s pricing model includes a one-time fee for the hardware required and a monthly subscription fee that covers access to the SunShift platform, dedicated customer support, and ongoing system optimisation features.